Data Privacy Notice¶
We believe that privacy and control over private information is a fundamental right. That is why we give you full control over the information you share with us. We strive to collect only what we need to improve Sympathy for Data for everyone.
In this Privacy Notice, we explain what data Sympathy for Data shares, why we collect this data and how we store it.
General Policy¶
What do you mean by “personal information”?¶
For us, “personal information” means information which identifies you, like your name or email address.
Any information that falls outside of this is “non-personal information”.
If we store your personal information with information that is non-personal, we will consider the combination as personal information. If we remove all personal information form a set of data then the remaining is non-personal information.
How do we learn information about you?¶
We learn information about you when:
you give it to us directly (e.g. when you choose to send an issue report); or
we collect it automatically through Sympathy for Data (e.g., when Sympathy sends usage reports).
What do we do with your information once we have it?¶
When you give us information, we will use it in the ways for which you’ve given us permission. Generally, we use your information to help us provide and improve our products and services for you.
For users in the EU, EEA, and Switzerland: see Information for EU, EEA, and Swiss users for more information.
How do we store and protect your personal information?¶
We are committed to protecting your personal information once we have it. We implement physical, business and technical security measures. Despite our efforts, if we learn of a security breach, we’ll notify you so that you can take appropriate protective steps.
We also don’t want your personal information for any longer than we need it, so we only keep it long enough to do what we collected it for. Once we don’t need it, we take steps to destroy it unless we are required by law to keep it longer.
What else should you know?¶
We are an EU based company and all data is currently stored on our computers or those from our service providers within the European Union. This means that your information will end up on a computer within the EU, and that the EU may have a different level of data protection regulation that yours. By giving us information, you consent to this kind of transfer of your information. No matter what country your information is in, we comply with applicable law and will also abide by the commitments we make in this privacy policy.
What if we change this privacy policy or any of our privacy notices?¶
We may need to change this policy and our notices. The updates will be posted online and the products documentation.
Sympathy for Data Policy¶
Sympathy for Data by default shares data to:
Improve performance, functionality and stability for users everywhere¶
Usage data: Sympathy for Data sends data about your usage of nodes and workflows to us (such as which nodes are used; the direct connections between nodes and ports; the start and end time when a node is executed).
Technical data: Sympathy for Data sends data about the Sympathy for Data version and underlying software versions (such as Python version; list and versions of installed Python packages); device operating system. As part of the technical data, we also collect the anonymous unique identifier for the Sympathy for Data installation. When Sympathy for Data sends data to us, your IP address is temporarily collected as part of our server logs.
You can always opt-out of this data collection from the settings menu.
Issue reports¶
Sympathy for Data will allow you to share an issue report with more detailed information about error, exceptions and crashes with us.
Sensitive data: An issue report includes a free text field which contains an automatically anonymized traceback for errors and exceptions from nodes included in the standard library. In case of traceback from other nodes, such as non-standard nodes, failing file imports or similar and manually added text, the issue might contain data that identifies you or is otherwise sensitive to you.
Technical data: Issue reports include data about the Sympathy for Data version and underlying software versions (such as Python version; list and versions of installed Python packages); device operating system. As part of the technical data, we also collect the anonymous unique identifier for the Sympathy for Data installation. When Sympathy for Data sends data to us, your IP address is temporarily collected as part of our server logs.
This privacy notice is for the most recent general release version of Sympathy for Data distributed by Combine Control Systems AB. If you obtain Sympathy for Data elsewhere, or are running an older version, your copy Sympathy for Data my contain different privacy characteristics.
Contact Combine¶
If you want to make a correction to your information, or you have any questions about our privacy policies, please get in touch with:
